When It’s Time to Turn QuickBooks Off, It’s Time to Turn Microsoft Dynamics On

Time to fess up. Because you’ve probably seen the signs that indicate how your business is suffering on the accounting software that once upon a time supported your business well, but no longer does.

Surely, you’ve realized that your business has grown in size and complexity. Of course, that’s a perfect thing. But holding on to inadequate business management software is not a good thing. It’s bad. Very bad. And it’s costly, too, in terms of lost sales, customer dissatisfaction, or compliance risks.

Perhaps, like so many clients we speak with, you’ve delayed the move to new software because the mere thought of implementing new software is overwhelming. But it doesn’t have to be. Because when it comes down to, Bond Consulting Services (BCS) can easily export your data from QuickBooks and turn it on again in the Microsoft Dynamics ERP system that’s right for you. Be it Microsoft Dynamics GP or Microsoft Dynamics 365 Business Central.

Let’s take a quick look at the signs that are warning you that the time has come to make a change.

• You’re wasting too much time dealing with multiple systems that can’t talk to each other.
• You’re mired in manual processes that are error-prone and can’t keep up with increasing demand despite added headcount.
• It’s too complicated to create and configure the reports you need to evaluate the health of your business. What are your real profit centers? What products and services should you be focusing on?
• Incomplete or inaccurate information has resulted in customer dissatisfaction and lost sales.
• Increasingly stringent compliance requirements and the potential for security breaches are keeping you up at night.
• Productivity has dropped because your staff is spending valuable time switching back and forth between multiple applications and disconnected systems.

Those are the signs. Here are the solutions.

For a time-honored, world-class, on-premise solution, Microsoft Dynamics GP is a solid choice.

Dynamics GP is a complete mid-market Enterprise Resource Planning (ERP) solution. Trusted by more than 50,000 companies, Dynamics GP is secure and scalable, combining years of innovation and the agility needed to compete in today's market.

Dynamics GP will exceed your expectations and meet your need for comprehensive financial management, inventory management, GAAP accountability, business intelligence and reporting, payroll and human resources, and sales and service.

For a cutting-edge cloud solution, you can’t go wrong with Microsoft Dynamics 365 Business Central.

Microsoft Dynamics 365 Business Central is a business management solution that’s connecting people and processes like never before. From day one, it makes managing your financials, sales, service, and operations more accessible and faster.

Turn your multiple disconnected systems into one. Boost efficiency with automated tasks and workflows—all from within familiar Office tools like Outlook, Word, and Excel. Get a complete picture of your business. Make better business decisions, with built-in intelligence when and where you need it.

Only Microsoft delivers a connected technology platform bringing together business applications with tools for productivity, communication, and collaboration – across all your devices.

Are you ready?

If you’re ready to admit that you’re outgrowing QuickBooks, then it’s time to speak with Bond. We’ll help you flip the switch from your outdated accounting software to state-of-the-art ERP software.

Visit us at www.BondConsultingServices.com or just pick up the phone and call Bond at 562-988-3451.

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Which Microsoft Dynamics Solution Is Right for You? Let Us Help You Choose

by Bond Consulting Services

Why We Hitched Our Wagon to the Microsoft Dynamics Star

In case you’re not familiar with the idiom, “hitch your wagon to a star” generally means to make use of powers higher than your own. This phrase was used by the American philosopher and poet Ralph Waldo Emerson in 1870 in the context of idealistic aspiration.

When Bond Consulting Services (BCS) opened its doors nearly 2 decades ago, we had done our homework. Which means that we had taken a good look at the technology landscape. And Microsoft Dynamics came shining through like the brightest star in the vast Milky Way of ERP and CRM software products available at the time. We were impressed because Microsoft Dynamics offered…

Depth and Breadth

We did not want to be pigeon-holed into a single industry vertical. We wanted the flexibility; one might even say the luxury, to serve multiple industry segments. Microsoft Dynamics offered us that option because the Dynamics family of solutions is truly horizontal. This is eminently apparent given the fact that BCS currently serves clients in the following sectors: Consumer Product Goods Distribution; Food and Beverage Manufacturing; Hospitality; Professional and Financial Services; and Recycling.

Depth and breadth are wonderful things.

Name Recognition

Simply stated, only Microsoft, from among the many providers of ERP and CRM software, is literally a household name. Not just in the United States but worldwide. When we reach out to potential clients, Microsoft needs no introduction. We can immediately cut to the chase and discuss a client’s pain points, process improvement, growth aspirations. We can quickly tell them, show them how Microsoft Dynamics solve the issues that keep them up at night and potentially limit their growth.

Name recognition is a beautiful thing.

Deep Pockets

Some people are uncomfortable talking about money. And while Microsoft is certainly very well-heeled, you don’t hear them talking a lot about money. But from the perspective of a Microsoft Partner, like us here at Bond, hooking up with a company with deep pockets made great sense. Microsoft has the wherewithal to spend billions of dollars every year on continual product enhancements. We sleep well at night, knowing that the Dynamics family of ERP and CRM solutions is continuously being improved.  Microsoft also spends billions annually on advertising. We don’t have to spread the word about Dynamics ERP and CRM. Microsoft does that for us.

Deep pockets are a beautiful thing.

Cutting Edge

We alluded to this above but let’s delve a bit further into why it’s so important. We all know that the pace at which technology changes has been increasing over time. Perhaps in the past, you could buy a computer and use it for many years. That’s no longer true. Today, technological innovations emerge almost daily. Some might say at the speed of light. Microsoft used to update their ERP and CRM solutions every two years. Then they reduced that cadence to every 18 months. Then to annually. Now twice a year! As a user of Microsoft Dynamics ERP and CRM, you need that level of continuous improvement to ensure that your systems can communicate with all the newest applications that are entering the market. Old technology will fail to do that.

The cutting edge is a wonderful thing, too.

In Conclusion

Hitching our wagon to the Microsoft star has worked exceedingly well for us at Bond Consulting and for our clients. We were honored to be a Microsoft Dynamics 365 Business Central 2019 Partner of the Year finalist. We want you to succeed and grow with us.

Visit us at www.BondConsultingServices.com or pick up the phone and call 562-988-3451.

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You Should Choose Microsoft Dynamics 365 Because…

by Bond Consulting Services

Which Microsoft Dynamics Solution Is Right for You? Let Us Help You Choose

Did you know that the number of different breakfast cereals in the U.S. grew from 160 in 1970 to 340 in 1998 to an estimated 4,945 in 2012? And nobody seems to know what that number is 2019! It’s seriously mind-boggling.

By comparison, the number of Microsoft Dynamics business management software options is much easier to deal with. There are only 6, and Bond Consulting Services (BCS) has chosen to offer what we believe are the 3 best: Microsoft Dynamics GP, Microsoft Dynamics 365, and Microsoft Dynamics 365 Business Central.

If your shortlist is down to those 3 and you’re having a hard time figuring out which is the right one for you, then you have come to the right place. We can elaborate on the differences in plain English and in a way that will help you quickly determine where to focus your attention. You can begin with a simple process of elimination.

To Cloud or Not to Cloud

If you already know that you have a strong preference for an on-premise ERP solution, you can already narrow your choice from 3 to 1: Microsoft Dynamics GP. Alternatively, if you have already decided that you want a true cloud solution, you have narrowed your choice down from 3 to 2: Microsoft Dynamics 365 or Microsoft Dynamics 365 Business Central. The next easy step in the process of elimination is…

Small, Medium, or Large

What size is your business? Maybe that question is not quite as simple as your t-shirt size. But we can help you. For purposes of choosing between Microsoft Dynamics 365 and Microsoft Dynamics 365 Business Central, there are only 2 parameters. Either you are a small- to medium-sized business, in which case Business Central is right for you. Or, you’re a large, enterprise-scale business, in which case Dynamics 365 will be the right size for you.

Cut and Dried?

You might be asking yourself, is it really that straight forward? In most cases, the answer is yes. Of course, life wouldn’t be exciting is there weren’t exceptions to the rule. We can only know if you are one of those exceptions after we’ve had an opportunity to chat with you about your unique business needs. And we make that incredibly comfortable, too.

Getting Started

To get started, Bond offers 3 online options. You can schedule a free consultation, schedule a demo, and/or get a quote. Each of those links takes you to a short form where you can provide basic information about your business. Once you submit the form, the appropriate Bond team member will get in touch to move forward with you.

Are You “Form Averse?”

If you don’t like filling out forms, you don’t have to. Because Bond would be just as happy to hear from you via a phone call. We’re at 562.988.3451 and we look forward to speaking with you.

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Choosing between Microsoft Dynamics GP and Microsoft Dynamics 365

by Bond Consulting Services

Everything You Need to Know about Bond Consulting Services in 500 Words or Less

Question: How much do you need to know about the Microsoft Dynamics partner you hire to implement and support the software system you’re going to use to run your business?

Answer: A lot! Because you’re going to be working with them for many years to come.

So you’ll want to ask a lot of questions. How long have they been in business? Are they solvent??? How many implementations have they performed? How many ERP consultants do they employ? Do they all hold Microsoft certifications? What Service Level Agreements (SLAs) do they offer? What response time can you expect when you need tech support? Do they have experience in your industry? With companies like yours?

And those are just the business-related questions. Then you should move on to the more personal questions so that you can get a feel for the chemistry. Much like in any other relationship, you want to like the people you’re going to work with. Do you perhaps share similar interests or hobbies? Non-business subjects that you can chat about with them informally?

And the list goes on. Given how long the list is, we’re obviously not going to be able to cover everything you need to know about Bond Consulting Services in 500 words or less. But perhaps it’s enough to get that feeling, the feeling that says: I think I’m going to like these people. If that’s the case, then trust your gut and contact us to chat about your ERP needs and how we at Bond can help.

Everything You Need to Know about Bond Consulting Services in 500 Words or Less

Bond Consulting Services is a national consulting firm that empowers organizations across the United States to thrive in a digitally transformed world. We are a Certified Microsoft Partner and one of Microsoft’s Top 200 Partners in the United States.

Our consultants offer over 100 years of combined business-software experience and industry knowledge to help your business achieve more. With over 17 years of industry experience, we are confident in our ability to deliver on the solutions we provide and proud of our extensive expertise and unparalleled understanding of Microsoft’s suite of products and how they work together.

Our team members have backgrounds ranging in business and management expertise, from former CFOs, CIOs, and Controllers, to other executive positions. We specialize in Consumer Product Goods Distribution; Food and Beverage Manufacturing; Hospitality; Professional and Financial Services; and Recycling.

We pride ourselves on adding exceptional value to our customers by delivering outstanding customer experiences and providing proactive relationship management through our award-winning relationships with Microsoft, Solution Partners, and industry associations, like the International Association of Microsoft Partners (IAMCP).

Companies trust BCS for successful Microsoft Dynamics implementations, which include proactive technology training and provisioning. And for their licensing expertise, which includes product discounts unique to our partnership with Microsoft. And for our comprehensive technical support, which helps you prevent and solve IT problems before they affect your business.

Take the next step

Visit us at www.BondConsultingServices.com or just pick up the phone and call 562-988-3451. We implement Microsoft Dynamics GP, Dynamics 365, Dynamics 365 Business Central, Office 365, and Power BI.

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by Bond Consulting Services

Software Is a Commodity. Customer Service Is the Differentiator!

Do your customers care what software you’re running? Trust me. They don’t.

What they do care about is service. They demand a superior customer experience, fondly known in our industry as the CX. And that’s exactly what Microsoft Dynamics 365 for Customer Service delivers. It empowers your customer service team to delight your customers with Microsoft's end-to-end service and support management software.

It’s the differentiator that you’ve been looking for to climb to the top rung of the ladder in your industry.

Key Differentiators of Microsoft Dynamics 365 for Customer Service

Dynamics 365 supports ticket tracking so you can track and manage customer support tickets generated via email, phone, or web. It supports process flow so you can move tickets across configurable process flows to track their progress and gain valuable insight. It includes an internal knowledge base wiki that provides templated and automated email responses to customer inquiries.

It’s customizable to meet your specific customer service team needs. It introduces a self-service portal that allows your customers to submit and manage their own tickets. And there are interactive dashboards and reports that provide day to day insights on support trends, activities, and social media interaction.

Key Benefits of Microsoft Dynamics 365 for Customer Service

Earn loyalty

Increase brand loyalty and advocacy by providing personalized and contextual interactions across the customer journey, through any channel and from any device.

Empower agents

Provide your agents with everything they need to deliver a more personalized, effective standard of service – using tools that are at their fingertips, from a single application.

Stay agile

Adjust at the pace of innovation through actionable insights that anticipate the rapidly changing needs of customers and your brand.

Key Reasons to Choose Bond Consulting Services

Bond Consulting Services (BCS) operates out of Long Beach, California, where our expert team of consultants assists clients with their ERP and CRM needs. Our team members have backgrounds in business and management. They include many former CFOs, CIOs, and Controllers. Our consultants have more than 100 years of combined experience and industry knowledge to help your business climb to the top of your industry.

With more than 17 years of industry experience, we are confident in our ability to deliver on the solutions we provide and proud of our extensive expertise and unparalleled understanding of Microsoft’s suite of products and how they work together.

We pride ourselves on adding exceptional value to our customers by delivering outstanding customer experiences and providing proactive relationship management through our award-winning relationships with Microsoft and industry associations.

Visit us at www.BondConsultingServices.com or just pick up the phone and call 562.988.3451.

by Bond Consulting Services

Our Top 5 Microsoft Dynamics Blogs

We love Microsoft Dynamics; it’s in our DNA. And we love blogging about it, too. So in case, you’ve missed some of our most popular posts, here’s our editor’s choice top 5.

1. You Should Choose Microsoft Dynamics GP Because…

…with Microsoft Dynamics GP, you can manage your business, from financials to inventory and operations, on any device, from anywhere, at any time.

And because Dynamics GP is a crowd pleaser. GP will please your finance team because with Dynamics GP they can easily manage cash, assets, budgets, and banking with built-in analytics and account-level security. GP will please your accounting team because with Dynamics GP accounting departments of any size can easily track enterprise-wide data using Generally Accepted Accounting Principles (GAAP). GP will please your operations team because with Dynamics GP they can easily track and manage production, inventory, orders, returns, and vendors. Read on…

2. We Do Microsoft Dynamics! Do You?

When I think about the role that Microsoft Dynamics ERP and CRM have played in our clients’ businesses, all of the above are true. Microsoft Dynamics has absolutely been a force of positive change and progress for our clients. They rely on Dynamics software to run their businesses because it is not a static solution. It is constantly being updated to meet the changing demands of the economy and market imperatives. Dynamics help our clients scale as they grow. It helps them compete in increasingly competitive markets. It helps them gain critical business insights that translate into informed decisions.

That’s why we do Dynamics. How about you? Read on…

       3. You Should Choose Microsoft Dynamics Business Central Because…

…Business Central is the ERP (Enterprise Resource Planning) solution that will help you grow beyond the limits of your basic accounting software. Built and optimized for small and medium-sized businesses, Microsoft Dynamics 365 Business Central is a cloud-based software as a service (SaaS) application that can be paired with Office 365 and other Dynamics 365 components for a fully integrated experience. It’s called Business Central because it eliminates the silos that are often the root cause of complexity. Once you’ve seen what Business Central can do for your company, you’ll understand how it will become the power behind your business strategy. Read on…

4. You Should Choose Microsoft Dynamics 365 Because…

…We believe that to accelerate your digital transformation; you need a new type of business application. One that breaks down the silos between CRM and ERP, that’s powered by data and intelligence and helps capture new business opportunities. That’s Microsoft Dynamics 365, powered by the Microsoft Cloud. Dynamics 365 consists of multiple applications that work together to provide an all-in-one solution. It’s extraordinarily flexible and scalable. And in terms of features and functionality, it’s beyond compare. Dynamics 365 has the functionality to meet not just your finance and operations requirements, but your sales, marketing, and customer service needs as well. Read on…

5. But really…what IS Microsoft Dynamics 365

I bet you’ve heard this statement before: “There’s no such thing as a stupid question.” When it comes to Microsoft Dynamics 365, there was never a truer statement. Because if you are confused about Microsoft’s new business solution product lineup, you are definitely not alone. The names and branding for their Dynamics ERP and CRM solutions have changed so often since Dynamics 365 was released in 2016, it is hard to keep up. In fact, and in case you haven’t noticed, they don’t even use the terms ERP and CRM anymore. That’s why Bond Consulting Services (BCS) is so pleased to bring you this new, free white paper: “But really…what is Dynamics 365?” Read on…

Take the next step

Bond Consulting Services is a national consulting firm that empowers organizations across the United States to thrive in a digitally transformed world. We operate out of Long Beach, California, where our expert team assists clients with their ERP and CRM needs. Visit us at www.BondConsultingServices.com or just pick up the phone and call 562.988.3451.

by Bond Consulting Services

But really…what IS Microsoft Dynamics 365

I bet you’ve heard this statement before: “There’s no such thing as a stupid question.”

When it comes to Microsoft Dynamics 365, there was never a truer statement. Because if you are confused about Microsoft’s new business solution product lineup, you are definitely not alone. The names and branding for their Dynamics ERP and CRM solutions have changed so often since Dynamics 365 was released in 2016, it is hard to keep up. In fact, and in case you haven’t noticed, they don’t even use the terms ERP and CRM anymore.

That’s why Bond Consulting Services (BCS) is so pleased to bring you this new, free white paper:
“But really…what is Dynamics 365?”

This white paper is short enough to be an easy read and long enough to answer all of your questions. It begins with a bird’s-eye view and Dynamics 365 and then moves on to answer questions such as: “…but wait, how about Dynamics 365 Business Central?” And then there’s an entire section dedicated to “Common questions about the other Dynamics solutions” followed by a chapter on “Which one do I need?” And we don’t mince words. We tell it like it is:

“Small to mid-market companies with moderate operational complexity will be well served by Business Central and overwhelmed by Finance & Operations. Business Central can be deployed rapidly with moderate costs and licensing is inexpensive relative to other solutions with similar capabilities. Larger midmarket to enterprise companies with significant operational complexity will benefit from Finance and Operations. It can be extended and customized to meet the requirements of most large organizations, but the implementation efforts are extensive.”

Nor do we shy away from providing pricing information in the white paper. In fact, we’ve published the monthly per-user pricing, effective January 2019, for both Dynamics 365 and Business Central.

The only question we have for you is: Are you ready to read all about it?

If your answer is yes, then just click here, enter your name and email, and the white paper is yours. Read it, share it with your team, and then contact us for more information. Or just “dial” (562) 988-3451.

Because if you still have questions, we’ve got answers.

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by Bond Consulting Services